Privacy Policy
Effective Date: October 2025
Website: https://psychotherapygrowth.com
At Psychotherapy Growth (“we”, “us”, or “our”), your privacy is important to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy laws in Canada, and international frameworks such as the EU General Data Protection Regulation (GDPR) and HIPAA-aware best practices for marketing to health-care professionals.
1. Information We Collect
a. Information You Provide Directly
We collect information that you voluntarily submit when:
- Filling out contact or inquiry forms
- Booking consultations (e.g., via Calendly or embedded booking pages)
- Subscribing to newsletters or downloads
- Communicating with our team via email or chat
This may include: - Full nam
- Email address
- Phone number
- Practice name or business information
- Message content or service requests
We do not request, store, or process patient health information on behalf of therapy clients.
b. Information Collected Automatically
When you visit our website, we automatically collect:
IP address
Browser type and operating system
Pages viewed, time spent, and referral sources
Device identifiers and approximate geographic region
- Cookies and tracking pixels used for analytics and ad performance
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Schedule and manage consultations
- Communicate about offers, updates, or educational content (with consent)
- Improve website performance and marketing campaigns
- Conduct internal analytics and reporting
We do not sell or rent your personal data to third parties.
3. Consent
By using our website or submitting your information, you consent to our collection and use of your data as outlined in this policy.
You can withdraw consent or unsubscribe from communications at any time by emailing support@psychotherapygrowth.com.
4. Disclosure of Information
We may share your data only:
- With trusted service providers who support our operations (e.g., Google, Meta, BrightLocal, SEMrush, Calendly, GoHighLevel, or email automation tools), bound by confidentiality and data-processing agreements.
- When required by law, court order, or government regulation.
- In the event of a business transfer, merger, or acquisition (with notice provided where required).
We do not disclose client or lead data for unrelated third-party marketing.
5. Data Storage & Retention
Your data may be stored securely on servers located in Canada, the United States, or other jurisdictions that provide comparable protections.
We retain personal data only as long as necessary for the purposes stated or as required by law. When no longer needed, data is securely deleted or anonymized.
6. Cookies & Analytics
We use cookies and tools such as Google Analytics, Facebook Pixel, and SEMrush Local to:
- Measure visitor traffic and engagement
- Analyze campaign performance
- Personalize user experiences
You can control or disable cookies through your browser.
You can opt out of Google Analytics using their Opt-Out Browser Add-On.
7. Protecting Your Information
We employ administrative, technical, and physical safeguards to protect against unauthorized access, loss, or misuse of data.
While we take reasonable precautions, no online system is completely secure. Use of our site is at your own risk.
8. Your Rights
Under PIPEDA and GDPR, you may:
- Request access to your personal data
- Request correction or deletion of inaccurate data
- Withdraw consent to communications
- Request information on how your data is processe
To exercise your rights, email support@psychotherapygrowth.com. We will respond within a reasonable timeframe.
9. Third-Party Links
Our website may include links to external resources (e.g., therapist directories, partner sites).
We are not responsible for the privacy practices or content of those websites.
10. International Data Transfers
When we transfer personal data across borders (for example, to U.S.-based service providers), we rely on appropriate legal safeguards and ensure comparable levels of protection.
11. Children’s Privacy
Our services are intended for adults and business professionals.
We do not knowingly collect personal information from individuals under 18 years of age.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.
13. Contact Us
If you have questions or wish to file a privacy complaint, please contact:
Psychotherapy Growth
Email: support@psychotherapygrowth.com
Website: https://psychotherapygrowth.com
Canada
We will respond promptly and in accordance with applicable law.