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Privacy Policy

1. Introduction

Website: https://psychotherapygrowth.com

At Psychotherapy Growth (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial laws in Canada.

2. Information We Collect

We collect the following types of personal information:

a. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Messages or inquiries via contact forms

  • Details shared when booking consultations (via Calendly or other platforms)

b. Information Collected Automatically

  • IP address

  • Browser type and device info

  • Pages visited and time spent on the website

  • Cookies and similar tracking technologies

3. How We Use Your Information

Your information is used to:

  • Respond to inquiries or provide requested services

  • Book or manage appointments

  • Communicate about services, resources, or updates (with your consent)

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

4. Consent

By using our website or submitting your information, you consent to the collection and use of your personal information as described in this policy. You can withdraw your consent at any time by contacting us (see Section 9).

5. Disclosure of Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • With trusted third-party service providers (e.g. Calendly, email marketing tools, analytics platforms) who assist in website operations and are bound by confidentiality agreements.

  • When required by law, such as to comply with a subpoena, court order, or government request.

  • In case of business changes, such as a merger or asset sale (with prior notice if legally required).

6. Data Storage & Retention

Your data may be stored securely on servers located in Canada or in other jurisdictions such as the United States. We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Cookies & Analytics

We use cookies and tools like Google Analytics to:

  • Understand how users interact with our site

  • Improve functionality and content

  • Track performance

You can control cookie settings through your browser and opt out of Google Analytics by installing their opt-out browser add-on.

8. Protecting Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Your Rights (Under PIPEDA)

You have the right to:

  • Request access to your personal data

  • Correct any inaccuracies

  • Withdraw consent to processing

  • Request deletion of your data, subject to legal limitations

To exercise these rights, please contact us (see Section 9).

10. Contact Us

If you have questions about this Privacy Policy, want to access your data, or file a complaint, please contact:

Psychotherapy Growth
📧 Email: info@psychotherapygrowth.com
🌐 Website: https://psychotherapygrowth.com
📍 Canada

We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted at the top. We encourage you to review it regularly.